Shipping policy

Shipping Policy

Thank you for shopping with LifeCart. This Shipping Policy explains how we process and deliver orders within the United States.

Shipping locations

Orders are shipped from our warehouse in the United States. We currently deliver to eligible addresses within the United States.

Delivery time

Most orders are estimated to arrive within 2–7 business days.

Business days are Monday through Friday, excluding public holidays. Delivery estimates begin after an order has been processed and handed to the carrier.

Delivery times are estimates and are not guaranteed. Weather, carrier delays, holidays, high order volumes, incorrect addresses, and other circumstances outside our control may affect delivery.

Order processing

Orders are reviewed and prepared before shipment. Once your order has shipped, you will receive a shipping confirmation email with tracking information when available.

Orders placed on weekends or public holidays may begin processing on the next business day.

Shipping charges

Available shipping methods and applicable charges are displayed at checkout before you complete your purchase.

Tracking your order

When tracking is available, a tracking number will be included in your shipping confirmation email. Please allow up to 48 hours for the carrier’s tracking information to update.

Address accuracy

Customers are responsible for providing a complete and accurate shipping address at checkout.

If you need to correct an address, contact us as soon as possible. We cannot guarantee that an address can be changed after an order has entered processing or has shipped.

LifeCart is not responsible for delays, failed deliveries, or additional charges caused by an incorrect or incomplete address provided by the customer.

Delayed, lost, or damaged packages

If your package has not arrived within the estimated delivery period, please check the tracking information and contact the carrier first.

If the package is damaged, appears lost, or tracking has not updated for an extended period, contact us through our store contact page. Please include your order number and any relevant photos so we can review the issue.

Multiple shipments

Items in the same order may occasionally be shipped separately. If this happens, you may receive more than one package or tracking number. You will not be charged additional shipping fees unless disclosed before purchase.

Order changes and cancellations

Please contact us as soon as possible if you need to change or cancel an order. We cannot guarantee changes or cancellations after processing has begun.